Make our Salesforce solutions your competitive advantage

A great agent experience inspires an excellent client experience! Email to Case Premium (E2CP) extends and enhances Salesforce’s Email-to-Case functionality with a more comprehensive solution for managing support cases in Service Cloud, improving productivity, and personalizing email communication.

Emerge as an expert in customer satisfaction! Simple Survey for Salesforce makes it effortless for your customers, partners, and employees to provide feedback on their experience with your organization, with the entire process operating natively in Salesforce.

Stop wasting time and make your team efficient. Case Merge Premium automatically detects and merges duplicate cases. Your team can easily identify duplicates and merge multiple cases into a single support issue.

Know exactly which case is next! Using color-coded flags and criteria-based aging speeds, Case Flags helps you monitor and improve support responsiveness with real-time visibility of cases that require a response.

Make it easy to keep cases on topic! When you install Case Split and follow a "one issue per case" policy, your service department operates more efficiently.

Eliminate duplicate files and pesky image attachments like Facebook, Twitter, and LinkedIn icons that are stored on cases and email.