Webinars, Office Hours, and Events
Salesforce AppExchange Demo Jam - Case Flags
October 21, 2021
Hosted by Salesforce MVPs, you won't want to miss this game show-style event.
Count me in →
Hosted by Salesforce MVPs, you won't want to miss this game show-style event.
Count me in →We’re excited to unveil one of the most highly requested features by customers: Skip Logic.
Developer Console isn’t just for developers – it’s a great tool for admins too!
As the world is adjusting to a new remote work reality, it's safe to say it's not business as usual.
Join us for Case Merge Premium Office Hours as we present a Masterclass on Duplicate Detection.
Salesforce Community Cloud is much more than portals and a way to connect customers to answers.
Feedback is invaluable to every aspect of the service experience.
Join us for Part 3: "How to Make Every Customer First Priority".
Join us for Part 2: "Building Customer Relationships Through Personalization."
A deep dive into all the new features and enhancements available so that you can further leverage customer feedback.
This is part one of our four-part series: "Transforming Your Service Experience."
Learn tips and tricks for decluttering Service Cloud so your data is clean and your metrics are accurate for your management team.
Learn why embracing KCS® principles will improve case deflection metrics, improve customer & employee satisfaction, enable self-service community initiatives.
